If you wish to contact us via email please submit a Online Service Request to the appropriate department:
If you need assistance please call the appropriate number below.
| Installation/Add/Change Phone, Internet or Wireless Services |
|
| Residential Customers |
643-3456 |
| Residential Toll Free Dial 1 & Then |
877-482-2211 |
| Business Customers |
643-4411 |
| Business Toll Free Dial 1 & Then |
877-482-4411 |
| Federal, State and County Customers |
643-3211 |
| Billing Inquires and Payments |
|
| Residential Billing Inquiries |
643-3456 |
| Pay Bills by Phone |
877-651-8962 |
| Business Services & Billing |
643-4411 |
| Long Distance Services |
|
| Residential Customers |
643-3222 |
| Business Customers |
643-3535 |
| Technical Support |
|
| Residential Support |
|
| Residential customers calling from Hawaiian Telcom home phone |
611 |
| Home Phone Support |
643-6111 |
| Home Phone Support Toll Free Dial 1 & Then |
877-482-3900 |
| High-Speed Internet Support |
643-4375 |
| High-Speed Internet Support Toll Free Dial 1 & Then |
877-482-1999 |
| Long Distance Support |
643-4825 |
| Long Distance Support Toll Free Dial 1 & Then |
877-873-4826 |
| TV Support |
643-4888 |
| Wireless Support |
643-3456 |
| Business Support |
|
| Business Customers |
643-6633 |
| Business All-in-One Customers |
643-8647 |
| High-Speed Internet Support |
643-4375 |
| High-Speed Internet Support Toll Free Dial 1 & Then |
877-482-1999 |
| Long Distance Support |
643-4825 |
| Long Distance Support Toll Free Dial 1 & Then |
877-873-4826 |
| Corporate Security Services |
|
| Fraud, Legal Compliance or Nuisance Call Bureau |
643-7111 |
| Yellow Pages Customer Care |
|
| Oahu Directory Distribution Information |
833-2018 |
| Yellow Page Directory Dispute line: 591-7500 (toll free dial 1 &) |
877-482-3900 |
| To Order Directories please visit us here |
|
Hawaiian Telcom Headquarters
Hawaiian Telcom
1177 Bishop Street
Honolulu, HI 96813 |
Bill Payments
Hawaiian Telcom
P.O. Box 30770
Honolulu, HI 96820-0770 |