Internet Support and Solutions

We provide a vast array of communication solutions. Find answers to your Internet support questions related to online security, WiFi hotspots and locations, Internet and network setup, and email support and setup. Hawaiian Telcom also offers different forms of support to ensure the protection of your data and resources.

Terms of Service

Internet Support

Email Support & Setup

Get Support

Internet Network Support

Security Support

Submit Support Request

WiFi & Hotspot Support

Returning your
modem?

Easily mail your modem to Hawaiian Telcom at any FedEx drop off location.

Find a drop off location near you

The Hawaiian Telcom company names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Hawaiian Telcom Holdco, Inc., or its subsidiaries or affiliates (collectively "Hawaiian Telcom"). You are not authorized to use any Hawaiian Telcom name or mark in any advertising, publicity or in any other commercial manner without the prior written consent of the appropriate Hawaiian Telcom entity. If you require more information on products and services controlled by tariffs details can be found here.