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Check out what customers have to say about us

"I want to recognize two Hawaiian Telcom employees who went out of their way to help me get my phone and internet installed.  I was having a really bad day; I lost my keys and missed my installation appointment. I didn’t know what to do!  But Eileen, the sales rep who took my call, told me that she would help me get in touch with a supervisor to see how they could send another technician to my house.  She was absolutely awesome, very compassionate and understanding.  But that’s not the end of my story...when the technician, Reyn, arrived at my house, he noticed a gas leak and helped me turn off the gas valve.  He literally saved my life!  I am very grateful for what he did, which was beyond his assigned job.   He just got in there and took care of things for me. Thank you!!"

-Adama Guyton, a grateful customer 

“Recently we had internet services installed by Hawaiian Telcom’s technician, Eric.  He has been the serving our area for years and was the technician who set up our phone service when we moved into our current property almost two decades ago.  Eric is patient and knowledgeable; he consistently presents himself as a loyal and outstanding Hawaiian Telcom employee.  Those of us who live in this area are blessed to have such a proficient technician taking care of our communication needs!  Keep up the good work, Eric!”   

-Diana S.

"I recently had a service technician, Stan, come to my place to install a line for internet access.  I wanted to let Hawaiian Telcom know that Stan was EXCELLENT!  He was on time, efficient, and did a great overall job.  I was very impressed with his professionalism and speed in which he got the job done.  He was also very good about explaining what he was doing and he waited for some extra time to make sure my computer recognized the newly installed modem.  Thank you Stan!  You deserve the recognition and a glowing customer reference!”

-David H. Graetz

 

 

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