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Residential › Home phone › Features
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Choose Your Plan. Choose Your Services.

When it comes to choosing a home phone plan, everyone has different needs. With Go Local Plus, you get all the basic home phone services you expect plus 13 additional calling features like Caller ID, Call Waiting, Three-Way Calling and more – all for FREE. Or, you can select our Basic Plan and have the flexibility of adding services individually as needed.

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Plan Names Flat Rate Go Local Plus
Monthly Rate $9.90-$14.40*** $19.95**
Basic Service Included Included
Unlimited Calling On-island On-island
Touch Call Service Additional $1.65 Included
Voicemail Optional Special Pricing
Unlimited Local Directory Assistance Not Included Included
Additional Calling Features See Individual Pricing All Features Included

* Separate Taxes and Surchages may apply. See below for details. Click here for More Information on Additional Calling Services.
** Offer good for the first 24 months of service.
*** Pricing depends on geographic location.

For detailed instructions on how to use these features see our Call Feature User Guide.

Additional Features Available

For more information or to order special services, call 643-3456 (residential) or 643-4411 (business customers). Not all services are available in all areas. Ask about personalizing your own package of Hawaiian Telcom calling services at a discount.

Feature Description Instructions Monthly Fee
Anonymous Call Block Blocks calls from people who have activated either the Selective Blocking or Complete Blocking feature, which prevents their name and/or phone number from being displayed on a Caller ID device. Press*77 to activate this service. Blocked callers will hear a message instructing them to hang up, remove their blocking, and call again. Press *87 to deactivate this feature. $1.00
Caller ID Displays the name and number of incoming calls. The date and time of day each call was received is also displayed. Caller ID service requires a compatible display device that can be purchased from Hawaiian Telcom. $7.95
Call Waiting/Cancel Call Waiting Alerts you to another incoming call when you are on the phone and lets you alternate between callers. Upon hearing the Call Waiting tone, press and release your recall feature (the switchhook, hookswitch, flash button, or recall button - whichever your phone has) to put the first caller on hold and answer the second call. $3.00
Three Way Calling Allows 3 people at different phone numbers to talk together at the same time, no matter who placed the call. Press and release the flash key (or hang-up button) to put the first caller on hold. Listen for the three tones followed by a dial tone. Call the third telephone number. to reconnect with the other caller when the third person answers, press the flash key (or hang-up button). This service is available for $0.75 per use. $3.00
Speed Calling 8 or 30 numbers Creates a list of either 8 or 30 telephone numbers that you can dial using just a one or two digit code. To assign a code press 74#. For Speed Calling 8, codes 2 to 9 are used.  For Speed Calling 30, codes 20 to 49 are used.  Enter the one digit code you want to assign, using 2-49, and the complete telephone number you want the code to represent. To call a speed calling number, enter the assigned code and press#. $3.50
Call Block (*60) Blocks incoming calls from phone number on the Call Block list you create. You may block up to 12 phone numbers. Blocked callers will hear a recording saying you are presently not taking calls. Press *60 to activate. $3.00
Busy Redial (*66) Monitor busy phone numbers for 30 minutes, alerting you with a special ring when your call is ready. Press *66 to activate. This service is available for $0.75 per use. $5.00
Call Return (*69) Dials the phone number of the last call you received. If the number is busy, this feature will place your call next in line and will alert you by ringing you back when the number is no longer busy. Press *69 to activate. This service is available for $0.75 per use. $5.00
Select Call Forwarding Forwards specific incoming calls to another telephone number. Press *63 and follow the voice prompts. $5.00
Call Forwarding Forwards all of your incoming calls to another telephone number that you have specified. Press 72# and enter the phone number where you want your calls forwarded. Two short tones verify Call Forwarding is activated. Press 73# to deactivate. $2.50
Priority Call (VIP Alert)

Alerts you with a special ring when ever you receive calls from 6 to 12 Hawaiian Telcom landline numbers that you have specified.

Press *61 and follow the voice prompts. $5.00
Distinctive Ring Gives you 2 phone numbers for one phone line. Each number has it's own ring. Great for teenagers or for working at home. Call waiting will work the same with both numbers, but will use one tone for your primary phone number, so you will always know which phone number incoming calls are for. $6.00
Do Not Disturb Allows you to receive calls only from the numbers on your Do Not Disturb list you have created (12 numbers maximum). Press #64 and follow the voice prompts. $3.00

 

 

 

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