Fixing Your Open Relay Account in Mac/OSX Mail 10.1

Fixing Your Open Relay Account in Mac/OSX Mail 10.1

Article Date: 09/15/2009

Article Quick Summary

These steps will show you how to configure the settings on your e-mail address other than your address (formerly This could be hosted domains such as or web mail addresses such as you may be using a Verizon Open Relay SMTP address to send email. Read the steps below for detailed instructions on how to fix this issue in Mac/OSX Mail 10.1.


OSX Mail 10.1 Verify

1. Begin with opening up OSX Mail 10.1

2. Click Mail on the main pull-down menu then select Preferences...

3. Click your Hawaiian Telcom e-mail address only once to select it then click Edit on the right side

4. You will only need to change your SMTP Host information from to and add to your pre-existing email address located in the SMTP User field. DO NOT CHANGE YOUR PASSWORD

5. Be sure that the box labeled Use authentication when sending mail is checked

6. Lastly to finalize the configuration click OK