Entourage 11 Configuration & Verification

Entourage 11 Configuration & Verification

Article Quick Summary

These steps will show you how to configure and verify your settings for a Hawaiian Telcom e-mail account in Entourage 11.

 

Entourage 11 Verify

1. Begin by opening Entourage

2. Click the Entourage menu in the main screen then select Account Settings

3. Click on the Hawaiian Telcom account and click the Edit icon at the top

4. In the Account Name field verify it is your corect Hawaiian Telcom E-mail Address

5. Verify that the Include this account in my Send & Receive All schedule box is checked

6. In the Name field make sure your full name is correct

7. Re-check your e-mail address in the E-mail Address field

8. The Account ID field should contain your e-mail address, be sure it is correct

9. The POP Server field should read mail.hawaiiantel.net

10. Make sure the Password field is correct with the same password you would use to

11. Verify that the Save password in Mac OS X Keychain box is checked

12. Be sure to check that the SMTP Server field contains smtp.hawaiiantel.net

13.

Click on the Click here for advanced receiving options button right below Save password in Mac OS X Keychain

14. Make sure that none of the boxes are checked

15. Click the top left square to close that window and return to the main Edit Account screen

16. Click on the Click here for advanced sending options

17. Verify that the option SMTP server requires authentication is checked

18. Verify that the option Use same settings as receiving mail server is selected

19. Click the top left square to close that window and return to the main Edit Account screen

20. Click on the Options tab

21. Make sure your settings match those in this screenshot

22. Leave all boxes uncheked

23. Click OK to close the window and save any changes if it prompts you. Close the Accounts window

24. Click on the Tools > Run Schedule > Edit Schedules

25. Click on the Send & Receive All schedule and click the Edit icon

26. Be sure your settings match those as shown in this screen shot

27. In the field labeled Repeating Schedule Every __ Minutes: Change it to 15 minutes

28. Click OK to finalize the configuration