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Business › Solutions › Managed Services › Network Operations Center

Network Operations Center

We Can Help

Contact a Communications Specialist online or call 643-4411 today for a free consultation.

 
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Locally Operated

Rest assured that your network is well taken care of with our locally-operated 24/7 monitoring center. Staffed with certified experienced technicians, the NOC offers end-to-end continuous network surveillance paired with rapid response and resolution. We are here to maintain your critical network communications to keep your business running smoothly.

The Hawaiian Telcom Network Operations Center (NOC), located in downtown Oahu, is a state-of-the-art facility offering end-to-end network surveillance and monitoring.

The NOC is staffed with highly skilled, knowledgeable experts and provides a full suite of test, analysis, and surveillance tools allowing continuous monitoring of your network. This, paired with rapid response and resolution, helps maintain your mission-critical network communications 24 hours a day, 7 days a week.

Features

The NOC employs experienced, friendly, certified customer care representatives to monitor and maintain Hawaii’s largest network infrastructure.

Benefits

Surveillance and Monitoring
Hawaiian Telcom can monitor your network allowing you to concentrate on your core business. Our staff of network engineers provides round-the-clock monitoring and surveillance. Plus, if there’s an issue that can’t be fixed remotely, we’ll send a certified technician to you.

Reporting
 

The NOC provides comprehensive performance analysis reporting via email to our clients on a monthly basis; and for your convenience, customers can access, via a web portal, their detailed performance reports on a real-time basis, 24 hours a day, 7 days a week. 
 

Product Data Sheet

BUSINESS CLASS HIGH-SPEED INTERNET
 

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