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If you wish to contact us via email please submit a Online Service Request to the appropriate department:

If you need assistance please call the appropriate number below.

Local Calling and Services  
Local Residential Services 643-3456
Ordering Residential Services from the Mainland 1-877-482-2211
Local Business Services 643-4411
Yellow Pages Advertising and Sales 593-8300
Yellow Pages Customer Service 591-7500
Billing Inquires and Payments  
Residential Billing Inquiries 643-3343
Pay Bills via eCheck 1-877-651-8962
Business Services & Billing 643-4411
Government/ESG Business Billing and Order Inquiries 643-3211
Repair  
Local Residential and Single Business Repair 611
Long Distance General Repair 1-877-873-4826
Business Multi-Line Service Repair 643-6633
Wireless Repair 643-3456
Internet Services  
Local Internet Tech Support 643-4375
Internet Services and Tech Support 1-877-482-1999
Long Distance Calling and Services  
Long Distance Residential Service & Billing Inquiries 643-3222
Long Distance Business Service & Billing Inquiries 643-4411
Lost or Stolen Calling Cards 1-800-464-1314
Business Services  
Voice Conferencing –Establishing New Account 643-4411
Voice Conferencing 1-888-482-3555
Wireless Calling and Services  
Wireless Information and Billing 643-3456
Yellow Pages Customer Care  
Oahu 2006 Directory Distribution Information 833-2018
Yellow Page Directory Dispute line: 591-7500 (toll free) 1 (866) 813-0745
To Order Directories please visit us here  
Hawaiian Telcom Headquarters
Hawaiian Telcom
1177 Bishop Street
Honolulu, HI 96813
Bill Payments
Hawaiian Telcom
P.O. Box 30770
Honolulu, HI 96820-0770
Residential
Business
Wireless

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