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Local
To establish a wholesale relationship with Hawaiian Telcom, you will have to understand state and federal regulatory requirements and the tariffs under which you can purchase services from Hawaiian Telcom. Next, you will need to negotiate an interconnection agreement with Hawaiian Telcom, make yourself familiar with and obtain the appropriate industry codes, and will need to create and maintain a Local Services Profile via your Wholesale Markets Account Manager. You will need to establish connectivity and establish billing arrangements before being able to submit transactions to Hawaian Telcom. Local Services Profile data must be submitted prior to requesting connectivity. As your needs may change and business grows, returning to this site will help ensure you are able to maintain the accuracy of your account.
After finalizing your agreement with Hawaiian Telcom, you will need to begin implementation of your network plans. Depending on your network considerations, you may require access to Poles, Conduits, Rights of Way and Joint User Agreements, or want to apply for collocation arrangements with Hawaiian Telcom. Finally, we will require regular forecasting input from you.
Once your relationship is established with Hawaiian Telcom, other sections of the web site will help you conduct day-to-day operations with us.
- Requirements
- Network and Service Decisions
- Ordering Applications
- Trouble Management
Access
By following the step-by-step process below, you can set up your company's profile, find information about the network and product decisions that you will need to make, set up system connections between our companies, use online applications to order access services, and submit and monitor trouble reports.
Plus, you can work with your Hawaiian Telcom Account team to ensure that all of Hawaiian Telcom's resources are striving to meet your access requirements.
- Requirements
- Network Decisions
- Service Decisions
- Ordering Applications
- Trouble Management
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