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HOME > BUSINESS > MEDIUM BUSINESS

MEDIUM BUSINESS
Put the power of the internet to work for your business.

Carry your business into the future. Explore each of our products to learn more about how you can use our technology to increase efficiency, safeguard your business against unwanted intrusion, speed up the transmission of data into and out of your offices, and combine voice and data into unified, seamless communication networks.

To order Business Communication Services, or to schedule a Free Consultation, call 643-4411

Need Answers? See Our FAQs or Compare Features.

Frame Relay
Connect multiple offices simply and flexibly.

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Dedicated Internet Access
Enjoy a reliable, always-ready Internet connection.

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Private Line T-1
Implement an always-available, secure connection between two locations.

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ISDN PRI
Get clear digital voice and data capabilities on a single T-1 facility.

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Security
Protect your connection against unwanted intrusion.

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ATM, SONET, TLS
Find the connection best suited to you.

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Integrated Voice and Data
Bring your data and voice communications onto one convenient line.

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CommandNetsm DirectFonesm
Turns your single and multi-line telephones into an efficient communications system for up to 30 employees.

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CommandNetsm
Business phone system with customizable features, direct lines and nearly unlimited growth.

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Frame Relay
Connect multiple offices easily without paying extra for added bandwidth. With Frame Relay, you're provided a dedicated path on an existing network connection through which your data will always flow between your office and other office locations. Large bursts of data (such as a very large video file or simply simultaneous use by multiple users) are accommodated easily, and all are covered under the same flat subscription rate. Compare features - Important legal notice.
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Private Line T-1
Point to point private user service and for High Speed Internet. Implement an always-available, secure connection between two locations. A T-1 line gives you a private, secure and direct voice and data connection to another office location or Internet Service Provider. The line consists of 24 individual digital channels, each delivering 64 Kbps per second (for a total 1.544 Mbps in bandwidth). Each 64 Kbps channel can be configured to support voice, data and video applications. Some service limitations may apply. Compare features - Important legal notice.
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Dedicated Internet Access
Get the bandwidth you need to succeed. Dedicated Internet Access (DIA) service provides high-speed Internet access with the bandwidth to handle large downloads, heavy Internet communication and to host remote data transfers. Customers using DIA service benefit from Hawaiian Telcom Online's high-speed network backbone with a 99.9% uptime guarantee, providing peace of mind for customers with mission-critical applications.

DIA service is a natural upgrade for customers currently using dial-up or ISDN LAN connection who require more reliability and increased Internet access speed. You can enjoy a variety of speeds—from 128 Kbps to 155 Mbps—depending on the type of transport service you order. Your dedicated Internet can use Frame Relay, Private Line T-1, ATM or other data connectivity products. There is a minimum one-year contract required.

Our Internet specialists are available 24/7 to provide network monitoring, technical support or answers to general questions. Plus you'll be provided with comprehensive online reports, updated daily, with information you can use to analyze your usage, performance and more. Compare features - Important legal notice.
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BUSINESS INTERNET SECURITY
Protect your sensitive business data. Business Internet Security is offered in conjunction with McAfee®, a leader in Internet security. Hawaiian Telcom Online offers three types of no-hassle security services to protect your company's network:

Hawaiian Telcom Premises Firewall provides 24/7 system monitoring of your protected Internet access points, protecting your entire network, including PCs, printers and servers. It allows you to control access from the Internet to inside your corporate network and back again.

Hawaiian Telcom Virtual Private Network (VPN) builds on the foundation of our firewall, using authentication and encryption to help ensure that only authorized users can access your network, and minimizing the risk that your data will be intercepted. This enables telecommuters and business travelers to access your network remotely and securely, regardless of the type of access they use.

Hawaiian Telcom Desktop Services provide both firewall and antivirus protection for your PC. Desktop Firewall is a managed, subscription-based service that helps protect your system from hackers and Internet threats. Desktop Antivirus is a managed solution that helps protect your PCs from known viruses, Web attacks and email intrusions. Both services offer reporting and automatic updates. Important legal notice.
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ISDN PRI
Boost productivity by merging voice and data. ISDN Primary is an all-digital networking service that can help enhance the productivity of your office. Its high-speed, high-capacity digital connectivity, intelligent call handling and Caller ID functionality is ideal for small business offices using a PBX solution or for large call centers. This powerful local access service provides clear digital voice and data capabilities on a single T-1 facility. The result is optimum voice and data communications service without the additional expense of multiple dedicated circuits. Important legal notice.
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Integrated Data and Voice
Put all your communications on one convenient line. Enhanced Flexgrow offers a flexible, customizable package of the services you need to consolidate your data, Internet, local and long distance calling onto one high-speed line. You gain the advantages of three individual components:

Enhanced Flexgrow provides a direct T-1 connection from your office to Hawaiian Telcom’s Central Office. Each of its 24 64-Kbps channels can be configured to carry voice, data and Internet access in whatever configuration best fits your business requirements. You pay only for the channels you use.

Integrated Voice Access is a dedicated long distance service tailored to your needs that can lead to significant savings through lower per-minute rates and volume discounts.

Dedicated Internet Access is a high-speed dedicated Internet access service ideal for any growing business, especially one that hosts its own web site or email server and engages in e-commerce. Compare features - Important legal notice.
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ATM
Asynchronous Transfer Mode (ATM) is a standards-based technology that provides high-speed telecommunications transport of voice, data and video traffic over a single network facility. It's a fast-packet switched technology that divides all transmissions - voice, data or video - into fixed-length cells and sends those cells through virtual circuits over our fast-packet network. Our ATM Service is cost-competitive. Permanent Virtual Circuits (PVCs) across our network provide local, statewide, regional and national connectivity. Our ATM service offers Frame Relay to ATM Service Interworking (FRASI) PVCs, and point-to-point, bi-directional and symmetrical PVCs.
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SONET
Synchronous Optical NETwork (SONET) acts as a network backbone, over which ultrahigh-speed, high-volume voice, video and data applications are run. SONET networks are often installed in the form of self-healing rings using dual fiber-optic strands. This construction provides very high levels of survivability for the information riding over the SONET path. SONET is a fiber-optic network architecture based upon a set of national and international standards for single-mode fiber transmission systems. It can act as a transport path for many different high-speed applications. It provides fast, near-100% survivable transport over Hawaiian Telcom’s ubiquitous SONET network.
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SES
SWITCHED ETHERNET SERVICES (SES) allow you to communicate among LANs. Using SES, users at one site can quickly access information and online services located at another site. With SES, you don't have to purchase CPE or manage inter-LAN connections. SES uses just fiber-optic LAN extension equipment, so you do not need to purchase and manage customer premises equipment (CPE). By using SES, you save work, time and money.
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Compare Features

 

Speed:

Used For:

Used By:

Benefits:

High-Speed Internet Access

Maximum download speeds of up to 384 Kbps to 1.5 Mbps (Higher in some areas) Maximum upload speeds of up to 128 Kbps to 768 Kbps.

Affordable Internet connectivity. Office to office transfer of data files via the Internet.

Small business with a need for cost-effective, high speed access.

Dedicated, high-speed access to the Internet all through a standard phone line.

Private Line T-1

1.544 Mbps.

Private office to office communications. Internet connectivity.

Any business with mission-critical needs for high speed connectivity.

Private & secure. Flexible (works with common phone systems and servers). Scalable (via channelized T-1).

Frame Relay

56 Kbps to 45 Mbps.

Affordable data sharing between offices. LAN to LAN communications.

Insurance companies, banks, hardware and software companies.

Flat monthly billing rate. Allows sudden burst of data. Easy to upgrade.

Dedicated Internet Access

128 Kbps to OC3 1545 Mbps, depending on the type of transport service ordered.

Internet Connectivity.

Businesses that need a dedicated Internet connection.

Always ready: High-speed connection.99.9% uptime guarantee. Variety of speed options: add bandwidth as needs change. Supports mission critical applications such as hosting mail and e-commerce servers. Not a metered service, one flat monthly fee. Multiple users can share same connection.

Integrated Data and Voice

Up to 1.5 Mbps.

Consolidated Data and Voice. Internet connectivity.

Businesses seeking cost effective data and voice performance.

Flexibility, Integration, Savings.

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