Long Distance Solutions

Overview

Hawaiian Telcom offers many long distance solutions that allow your business to thrive regardless of your physical location. From long distance calling plans to toll free numbers and more, we offer a variety of services that can be tailored to your individual company’s needs.

Challenges

Today’s businesses are looking for hassle free communications with competitive rates, excellent customer service and a single point of contact. Communications solutions must also be cost-effective and scalable allowing for business growth.

Solutions

• Secure Rate^SM – The Secure Rate plan is best for companies spending $25 or less per month on long distance. Direct-dialed inter-island calls are 10¢ per-minute and calls to the mainland are 7¢ per-minute. The same rates apply to inbound toll-free calls too, with no monthly plan fees. If long distance usage in any month is less than $9.50, the account will cost only $9.50 that month.
• Secure Rate Advantage^SM – The Secure Rate Advantage calling plan is a simple calling plan for businesses with monthly long distance spending of $25 or less. Secure Rate Advantage features one low, flat rate of 7¢ per-minute for long distance with one of our many local products such as High-Speed Internet, T1 and Frame Relay. The same rate also applies to your inbound toll-free and calling card calls. There are no monthly fees, but if long distance charges are less than $8, the account will be charged a minimum of $8 that month.
• Flex Tier^SM – The Flex Tier calling plan offers six different minimum spending levels on inter-island and mainland calls. Rates also apply to toll-free and calling card usage. Flex Tier is best for customers with monthly spending between $24 and $500. The higher the minimum spending level, the lower the rate. Get better per-minute rates with a one or three-year term agreement. It’s important to align the committed spend level to historical monthly billing because the account will be assessed at least that amount. The minimum spending commitment can be adjusted one level, per cycle, without penalty. Early termination fees apply.
• Optimizer^SM – The Optimizer plan features eight different minimum spending levels between $1,000 and $30,000 or more a month. The higher the minimum spending level, the lower the rate. Get additional savings on the per-minute rate with a one or three-year term agreement. It’s important to align the committed spend level to historical monthly billing because the account will be assessed at least that amount. The minimum spending commitment can be adjusted one level, per bill cycle, without penalty. Early termination fees apply.
• Long Distance Private Line – A Long Distance Private Line provides a dedicated, private line connection to users worldwide. A private line solution is ideal for organizations with clustered end-points or needing point-to-point communication. Private lines give your users exclusive use of your network, and a guaranteed bandwidth between locations. Plus, you don’t need to worry about congestion and random delays. You determine the priority for different applications.
• Long Distance Private Line Frame Relay – Long Distance Frame Relay is ideal for businesses needing to transmit large, unpredictable volumes of data to locations spread among several campuses. Our partner Sprint also provides SprintLink Frame Relay utilizing an IP core. Users benefit from the scalable bandwidth and reliability of IP, while continuing to leverage pre-existing frame relay investments. Regardless of whether your business needs a private line or frame relay service, Hawaiian Telcom can work with you to design, install, monitor, and maintain your solution.

Applications

• Secure Rate^SM, Secure Rate Advantage^SM, Flex Tier^SM and Optimizer^SM
  • Whatever your spending level Hawaiian Telcom can tailor a communications package for all of your long distance needs.
• Long Distance Private Line and Private Line Frame Relay Applications
  • Office Systems and Databases – Allow users in multiple locations to access company databases, manage payroll, and other office functions.
  • Intranet & Internal Email – Allow employees to communicate and access important company news with intra-company email and internal websites.
  • Medical Imaging – Upload and share medical images such as x-rays and ultrasound films.
  • File Transfers – Allow employees to share files and access shared drives.
  • Computer Aided Designs (CAD) – Support the use of network-intensive applications such as CAD.
  • Video Conferencing – Enhance customer meetings and employee training with video conferencing.
  • Education Services – Extend your classroom with distance learning.