Call Choice^SM

Hawaiian Telcom is breaking new ground in communication convenience with Call Choice – a set of advanced services that give you new controls over how you communicate with your customers and colleagues. Call Choice services include Call Choice Voicemail and Call Choice Advanced Calling Features. Call Choice Voicemail is the industry’s first “visual voicemail” solution that makes tasks that are difficult to do on the wireless phone much easier to do on your computer’s desktop. With Call Choice Advanced Calling Features, you get an expanded feature set that gives you freedom and convenience in how, when and with whom you communicate.

Call Choice^SM Voicemail

Reinvent the way in which you interact with your phone. This PC-based service connects the wireless phone and PC, taking voicemail to new levels of convenience and accessibility—without adding a new device, changing your number or installing any new equipment.

• Visualize Your Voicemail – You can check your voicemail by going to your email in-box to easily see, sort and prioritize messages – viewing caller names and message lengths in the subject line. Click “open” to hear messages – listening in any order you want – then store, delete or reply – your choice.
• Respond Your Way – Call Choice Voicemail offers 2 response options: reply via a text message or call them back.
• Control Your Messages – Give your PC another duty: managing voicemail. Prioritize, respond and archive messages your way.
• Personalize Your Contacts – Add caller contact information to your PC-based contact list directly from a voicemail message.
• Share Your Voicemail – Now sharing voicemail messages with customers and colleagues is as easy as sending email.
• Save Airtime Minutes – Listen to and reply to voicemail while saving time and airtime minutes.

Call ChoiceSM Advanced Calling Features

• Manage Your Voicemail – Choose either standard settings or customize your own settings from your Call Choice Desktop Client: Transfer incoming calls anywhere you want, call anyone from your call log and listen in real time to the person leaving the message.
• Call Screening/Call Preview – Hear your caller as they are leaving you a message. Prioritize your communication, save everyone’s time, save wireless minutes and reduce monthly service costs.
• Call Transfer/Follow Me Home^SM – Get calls on your home or office phone when your wireless is on or off. Save on wireless minutes, get the quality of landline service and get uninterrupted call transfer (no call-backs).
• Message Alerting and Delivery – Have call alerts and messages sent directly to your email or wireless.
• Customer Ringback Tones – Choose the ring tone you want your callers to hear when they call you. Differentiate yourself to callers by using one of 4 fun Hawaiian Telcom exclusive ringback tones.
• Smart Routing – Route your incoming calls to your wireless, work or home phone. Or, choose to ignore the caller, or to find you by ringing one or all contact phone numbers at once.
• Find Me – When a call to your wireless phone goes unanswered, Call Choice will find you by ringing the phones of your choice, one at a time, or at the same time.
• One Number Call Handling – Direct calls to any of your numbers. If you cannot be reached, a message will be taken.
• Virtual Fax Machine – With Call Choice^SM Fax, receiving faxes is as easy as checking your email. We’ll assign you your own local fax number, and when a message comes through you’ll be notified via email. Incoming faxes are converted to easy to view Adobe PDF files. Your messages are sent straight to your PC instead of sitting atop a fax machine, maintaining your privacy. This system makes your faxes easy to share, track and archive. Plus it frees up your fax machine saving you money on paper and maintenance. There is no limit to the number of faxes you can receive in a month allowing you the freedom to focus on more important things.

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