Business Voicemail

Missed calls can equal missed opportunity. Over the past several years, voicemail has become the business standard in messaging systems. Voicemail provides businesses a professional, reliable system ensuring callers never hear a busy signal or endless ringing. Voicemail from Hawaiian Telcom can answer your calls while you’re away from your phone or on another call. Your callers are greeted with your personal greeting, or if you prefer, a standard system greeting. You can retrieve your messages from any touch-tone phone.

There’s no need for special equipment - Hawaiian Telcom manages every aspect of your voicemail service from our Network Operations Center (NOC). Plus, periodic upgrades help ensure your system is kept up-to-date. This feature-rich service provides your business with a reliable, convenient messaging solution.

Features

• Message Scan – You can quickly scan through your in box to save time.
• Message Redirect – Forward a voicemail message, along with your opening comments, to other voicemail users within your company.
• Message Distribution – You can send a single message to multiple parties.
• Attendant Transfer – Callers needing to speak with a live representative have the option to ‘zero out’.
• 24 x 7 Customer Support

Benefits

• Reliable – Callers never hear a busy signal or endless ringing; every call is answered immediately. Voicemail answers up to three calls at a time, and allows you to store up to 30 messages in your secure, private mailbox.
• Convenient – Access your mailbox any time, from any touch-tone phone. Plus, with our Remote Notification you can be notified immediately when voice messages are left for you.
• Secure – Your individual password guarantees that no one has access to your mailbox unless you authorize it.
• Cost Effective – With no hardware to purchase or maintain, voicemail costs are kept in check. Plus, the service grows with the needs of your business.

Additional Features

The following optional features are also available:

• Personal Greetings – Record your own greeting or a professionally created greeting to enhance your business image.
• Announcement – Only Mailbox – Available if you wish to provide only recorded information to your callers. Remote Notification – Get messages instantly wherever you are, by telling your voicemail to call you automatically at any number you choose.
• Pager Notification – Receive messages anywhere by programming voicemail to signal your pager. Guest Mailboxes – Provide temporary help to visitors of your office with a temporary voicemail (receive up to four temporary mailboxes at one time).
• Group Mailboxes/ Extension Mailboxes –
  Callers first hear a Gateway Greeting which provides
  instructions for dialing the voicemail of different users.
• Message-Waiting Indicator – With compatible desk sets, the indicator lets you know when you have messages waiting.